A family-run business based in Honiton is set to receive a national award.
B! Health and Fitness will receive an award for ‘Most Welcoming Exercise Club’ by the UK Enterprise Awards.
The B! Health and Fitness Team were also finalists in the National Fitness Awards in November 2022. They were shortlisted in three categories: South Gym of the Year, Member Achievement and Customer Service.
Staff say this nomination is well received by both staff and members, especially as it is focused on member experience and, with over seven thousand fitness facilities in the UK, winning a national award is so important to the whole team.
Head of Marketing Duncan Bryant is particularly pleased with this additional trophy from the UK Enterprise Awards, saying: “Winning ‘Most Welcoming Exercise Club,’ goes to show that our continual push for excellence is clearly working and we have no intention of slowing up.”
The team are delighted to receive this latest award, reaffirming its position as being number one when it comes to providing excellent customer service.
Craig Bernhardt Founder & CEO said: “We know that fitness facilities can be intimidating for many people. As we consider further business expansion, this award could not have come at a better time as it affirms our business model.
“We need more fitness facilities that are non-intimidating, non-judgmental, welcoming environments.
“Facilities where people of all ages, sizes and abilities can confidently exercise and improve their health and wellbeing.
“The formidable team we have in place work hard to support members and make their personal goals happen. I am extremely proud of them.”
B! Health & Fitness is a family business as Bernhardt’s wife, Sarah, is head of memberships and customer service at the fitness centres, while daughter Charlotte and son Dominic work as personal trainers.
Their customers include former League One Exeter City striker Ben Seymour and triple jump and long jump athlete Darren Thomas, as well as Honiton Rugby Club who also train at the fitness centre.
For more information, or to start your personal fitness journey, visit our website www.bhealthandfitness.co.uk or email memberships@bhealthandfitness.co.uk
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here